Terms & Conditions

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PAYMENT If your fitting date is to start within 14 days of placing your flooring order the balance should have been paid in full. 

Any other outstanding balance MUST be paid by debit/credit card or by bank transfer to our account 48 hours before the fitting of your flooring commences.  

Yorkshire Bank - details are as follows, please use your surname as reference. 

Carpets To Your Door Ltd  Acc Number 04148943, Sort Code – 05-00-05. 

PREPARATION FOR FITTING  please ensure all relevant rooms are cleared and that existing flooring is uplifted, unless otherwise agreed the plan you have taken includes it.

Where possible you will be advised if the thickness of underlay and the carpet you have chosen requires your doors to be shaved.  We MUST stress this is not our responsibility and would be at the customer’s expense.

We always endeavour to tidy up after the fitting.  All excess carpet waste will be bagged up. 

WE DO NOT DISPOSE OF WASTE of this and is for the customer to dispose of via the local authority.

Unfortunately due to the nature of flooring being a bespoke product which is always cut for customers requirements we do not take cancellations once a order is placed.

KIOSK VOUCHER PROMOTION - Orders over £250 qualify for £25 off when presented with a leaflet given by our kiosks - no other discounts shall apply.